Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian supervision. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on SnacksDrinkSale.com, including text, graphics, logos, and product descriptions, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Conduct

You agree to use our website for lawful purposes only and not to:

• Engage in fraudulent activities
• Attempt to gain unauthorized access to our systems
• Disrupt the functionality of our website
• Post harmful or offensive content

2. Products and Services

2.1 Product Descriptions

We take great care to accurately describe our gourmet snacks, candies, chocolates, and other products. However, we cannot guarantee that product colors, packaging, or specifications will appear exactly as shown due to monitor variations and manufacturer changes.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Dietary and Allergy Information

While we provide product ingredient information, we cannot guarantee that products are free from allergens due to potential cross-contamination in manufacturing facilities. Customers with food allergies should review product details carefully before purchasing.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline at our discretion. We reserve the right to limit quantities or refuse service to anyone.

3.2 Pricing

All prices are in US dollars and subject to change without notice. We verify prices as part of our order processing—if an item’s correct price is higher than stated, we will contact you before processing your order.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. By providing payment information, you confirm you’re authorized to use the payment method. We may request additional verification for security purposes.

3.4 Order Confirmation

After placing an order, you’ll receive an email confirmation. This indicates we’ve received your order but doesn’t constitute acceptance. Order acceptance occurs when we ship your items.

4. Shipping and Delivery

4.1 Shipping Areas

We ship globally except to certain Asian regions and remote areas. Shipping restrictions may apply to some products due to manufacturer policies or local regulations.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Processing time is 1-2 business days before shipment. Delivery times are estimates and not guaranteed.

4.3 Delivery Issues

You’re responsible for providing accurate shipping information. If a package is returned due to incorrect address or failure to claim, additional shipping fees will apply for reshipment.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unopened, unused products in original packaging. To initiate a return:

1. Email [email protected] within 15 days
2. Include your order number and reason for return
3. Ship items to: SnacksDrinkSale Returns, 1528 Seneca Drive, WHEATON, US 60187

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

• Opened or partially consumed food items
• Perishable goods from Fresh Groceries and Frozen Foods sections
• Personalized Edible Gifts with custom messages

5.3 Refund Process

Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return results from our error.

5.4 Damaged or Wrong Items

If you receive damaged goods or incorrect items, contact us immediately at [email protected] with photos of the product and packaging. We’ll arrange for replacement or refund.

6. Limitations of Liability

6.1 Product Consumption

While we ensure our products meet quality standards, we’re not liable for any adverse reactions or health issues resulting from consumption of our products beyond the scope of applicable product liability laws.

6.2 Website Functionality

We strive to keep our website operational but aren’t liable for temporary unavailability due to technical issues beyond our control. We may suspend access for maintenance without notice.

6.3 Third-Party Links

Our site may contain links to third-party websites. We’re not responsible for the content or practices of these external sites.

7. General Provisions

7.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

7.2 Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms.

7.3 Governing Law

These Terms are governed by the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts of DuPage County, Illinois.

7.4 Contact Information

For questions about these Terms or our services, contact us at:

SnacksDrinkSale.com
1528 Seneca Drive
WHEATON, US 60187
Email: [email protected]